Data Recovery for iPhone, Mac's & iOS Devices

Apple Data Recovery

Apple Data Recovery

Kroll Ontrack’s data recovery services for Apple products can assist you in recovering lost, deleted, corrupt or damaged files from your MacBook, iPhone, iPad, iPod, or any other Apple device. Our trained engineers use a wide range of proprietary recovery tools and techniques that allow them to recover lost messages, pictures, contacts, music and files from Apple devices.


Apple data loss scenarios

Kroll Ontrack can help you recover lost data from all of these scenarios, plus more.

Our trained engineers recover lost messages, pictures, contacts, music and files from Apple devices that are suffering from physical failure (damage caused by water, being crushed or any other physical damage to the device).

  • Dropped your iPhone in the pool?
  • Knocked your iPad off the balcony?
  • Ran over your MacBook Pro with your car?
  • Many other Logical and Mechanical failures

Kroll Ontrack Advantage Apple

The Kroll Ontrack Advantage

  • State-Of-The-Art Tools: Allow us to recover lost data from a variety of logical issues such as deleted data, and iOS corruption.
  • Certified Macintosh Technicians: Our Apple data recovery tools are of the highest industry standards and Kroll Ontrack data recovery experts are Certified Macintosh Technicians.
  • Retain your Warranty: We have been authorized by Apple to unseal their hard drives for recovery purposes without voiding the manufacturer’s warranty.

Recovering Deleted Data

Kroll Ontrack is capable of recovering deleted data from Apple devices including iPhone 1st Gen, iPhone 3G, iPhone 3GS, iPhone 4, iPods, MacBooks, MacBook Pros and MacBook Airs, iMacs and the iPad 1st Gen. Some devices, including the iPhone 4S through to the iPhone 7 can have deleted data recovered on a case-by-case basis. It is largely dependent on what data needs to be recovered and whether or not the phone has been in use after the deletion.

Mac and IOS Deleted Data Tip:

Our Apple recovery phone consultation for IOS devices is free of charge. Read our Apple Recovery tips or contact our experts before you try to recover with software tools.


Apple Data Recovery Pricing Information

The prices listed below are All Inclusive Prices for both HDD and SSD recoveries. The recovery fee includes a new external hard drive with your recovered data, return shipping, and the cost of any replacement parts required during the recovery process*.

Please note: pricing below is for standard services for desktop, laptops and external hard drives. For pricing for multi-drive systems, RAID configured systems, NAS, mobile devices, tape and flash/SSD media, contact customer service on: 1800 872 259. *An additional surcharge applies for HDDs over 4TB in capacity.

DeviceDiagnosisData Recovery
iPhone$99 (inc GST)$770 (inc GST) - Physical Damage, All other failures.
iPad$99 (inc GST)$770 (inc GST) - Physical Damage, All other failures.
iMac/MacBookN/A$770 (inc GST) – Non Clean Room Recoveries
$1,210 (inc GST) – Clean Room Recoveries
Apple RAIDPOAPOA

CTA

Call us 1800 872 259

Call us today for more information or a free consultation

Request Free Online Quote

How to Recover Deleted Apple Data

  • Check the iCloud – if you’ve recently deleted data by accident then there is a good chance that the data will still be stored in your iCloud backup (if you are performing regular backups to the iCloud).
  • Do not save any new data to the iPhone or Apple device as this runs the risk of over-writing any traces of the missing data.
  • If you just want to recover purchased music, videos, app or any other iTunes product that you have purchased using your Apple Account then you can do this by signing into iTunes from any device or computer using your Apple Account details. Once signed in, you will be able to see a list of purchased items and have the option to re-download those items.
  • If you simply wish to recover deleted files then you may want to try our DIY data recovery software for Mac operating systems – simply download the free trial to see if your data is recoverable prior to purchasing.

Click Here for pricing information or call 1800 872 259 for a free pricing consultation.


Password Protected Data Loss

Kroll Ontrack can retrieve password protected data from the iPhone 1st Gen, iPhone 3G, iPhone 3GS and iPhone 4. We are also capable of recovering lost password protected data from the iPad 1st Gen.

  • Check the iCloud – if you can still access your Apple Account then you may be able to download any backup files that have been stored in the iCloud to a new device. For more information about restoring a cloud back up, click here.

If you just want to recover purchased music, videos, app or any other iTunes product that you have purchased using your Apple Account then you can do this by signing into iTunes from any device or computer using your Apple Account details. Once signed in, you will be able to see a list of purchased items and have the option to re-download those items.


Data Loss Caused by iOS Corruption

Kroll Ontrack’s data recovery capabilities for iOS corruption issues extend to the iPhone 1st Gen, iPhone 3G, iPhone 3GS, iPhone4 and iPad 1st Gen. Some additional devices including the iPhone 4S and iPhone 5 can have data that has been lost due to an iOS corruption restored on a case-by-case basis, depending on the extent of the corruption.

Check the iCloud – If you were updating or reinstalling an operating system when the corruption occurred then your device probably asked you to make sure you had taken a recent backup before you began the installation.

If you just want to recover purchased music, videos, app or any other iTunes product that you have purchased using your Apple Account then you can do this by signing into iTunes from any device or computer using your Apple Account details. Once signed in, you will be able to see a list of purchased items and have the option to re-download those items.

Please note that for all iPhone data recovery scenarios, we are only able to recover data that is related to one of the original applications that came with your iPhone – this means we can restore data stored in one of the generic applications such as the address book (all of your contacts), the Camera Roll, Notes, Calendar, iTunes etc.

Unfortunately we are not able to restore your highest score in Angry Birds, your stats from the Nike Running app, or any other data (including images, video footage and voice memos) that has been created using a third party application that you downloaded onto the iPhone.


Data Recovery for Mac OS X

Kroll Ontrack also has a range of advanced tools that allow us to recover and rebuild data for devices that are using Mac OSX structures (this includes most iMacs and MacBooks). We are able to restore data that has been lost or damaged due to OSX reinstalls, deleted data, corruption and physical damage. Our data recovery services also extend to recovery data from TimeMachine backups, MacMail/Entourage and Mac RAIDS.


CTA

Call us 1800 872 259

Call us today for more information or a free consultation

Request Free Online Quote