Buy OnlineData Recovery Newsletters - April 2006
View NewslettersData can be one of your most valuable and vulnerable assets. Computer users and many experts often consider lost data permanently destroyed, with no hope of recovery. Plus information about lost data can be complex, inconsistent or inaccurate, so it's not surprising that data loss and data recovery are some of the most confusing and misunderstood concepts.
Read more here to learn more about the hourly costs of downtime, the most frequently seen causes of data loss and how data recovery can help you get back up and running - fast.
EXPANSION OF FRANCE FACILITY
Ontrack Data Recovery recently announced the expansion of its facility in France to provide faster recovery service and offer French-speaking customers increased security for their data. This expansion will include a new data recovery lab complete with fully operational cleanroom, ensuring that all physically damaged drives from the French market will be serviced in country.
To increase the likelihood of a successful recovery, please protect your media during shipment. Since drive components are extremely delicate, any jarring of the hardware can cause additional damage and can make the recovery more difficult than necessary. Please implement the following steps to help protect your media during shipment.
* The damaged media should be placed in anti-static bubble wrap, anti-static foam or an anti-static bag and placed in a box - we suggest a box twice the size of your media.
* The box should have enough room for both the media and some type of additional packing material that allows for NO movement. The box should also have sufficient barrier room around the inside edges to absorb impact during shipping.
* If you have multiple drives, tapes or other removable media that need recovery, ship them in separate boxes or make sure they are separated enough with packing material so there will be no contact.
* As always, if you have any questions about packaging damaged media please contact a data recovery specialist at 1-800-872-259.
CUSTOMERS SAY IT BEST
On a Friday afternoon, my end user's laptop hard drive spontaneously failed. I knew the drive was "dead" because of the sound it made. My end user informed me that critical corporate data needed to be recovered immediately because of an upcoming audit. I reached Ontrack and arranged for in-lab data recovery service over the weekend. My representative updated me the next day that everything went well and all of the data was recovered successfully. I received data burned to DVD and the original hard drive within 2 days. Problem solved. Thanks Ontrack!
- Ric Farias, Norwegian Cruise Line
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(c) 2007 Kroll Ontrack Inc. All rights reserved. Not to be reproduced without this notice. All products mentioned are trademarks or registered trademarks of their respective companies.
