Melbourne Data Recovery Services

Lost data?
Ontrack Data Recovery provides professional services on all types of media

Kroll Ontrack Melbourne:

Level 28, 303 Collins Street
Melbourne VIC 3004 3004

Easily drop off your media at our expedited service center in Melbourne, Australia. With just a short walk from the Collins St./Elizabeth St. stop, starting your data recovery couldn’t be more convenient.

We are home to the world’s largest data recovery R&D team who focuses on recovering data from current and legacy media. Since we invented data recovery almost 30 years’ ago, we have seen all types of data loss.

Recoveries like no other

  • Specialised tools: Our engineering team works with a set of tools and methods developed at Kroll Ontrack to recover data to provide the quality of service unique to our company.
  • ISO 14644-1 Class 5 Cleanroom: Any drive that requires uncasing in order to be recovered needs a specially sanitised cleanroom.

Happy clients:

"I have two backup systems and I backup to the 'net’ every day as well, but I still almost lost a day's work. Thankfully, Kroll were able to help. You just want people to do their job and do it right, and that's what they do."

Getting help to recover your lost files is easy! Just follow these four steps:

  1. Free Consultation. We’ll explore the issue with you, examine the hard drive and find the solution that meets your needs and fits your budget. We’ll even offer free shipping on your damaged drive to and from our facility. We also welcome walk-ins in our office in North Sydney.
  2. Free Evaluation. After receiving your media, our Evaluation Team will assess your media and provide an expert opinion. Our Customer Service Representative will then contact you and go through the specifics of your data recovery case - they will provide you with recovery options and a fixed pricing quote. The free evaluation applies for single hard drives (HDD). Other media may have an evaluation charges.
  3. Recovery. The most important part! We will work on your hard drive in our cleanroom and recover all the files our evaluation report guarantees we’ll be able to recover. See the data recovery process in detail here.
  4. Return. As soon as the recovery is finished, we will ship your hardware back to your Sydney home or office with copies of all recovered files.