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Solid State Drive (SSD) Data Recovery

Increasingly our portable devices have SSD-based storage and SSD’s have become a popular choice for anyone using a mobile device, from digital cameras, to tablets and laptops. Contrary to popular belief SSDs can fail and SSD data recovery requires a specialist.

Common Causes Of SSD Or Flash Data Loss

Unlike hard disk drives, Solid State Disks store data in flash memory chips. This eliminates data loss due to mechanical or hardware damages, such as head crashes or motor defects. But data loss occurs with SSD storage devices because they are susceptible to damage to the flash chips and how data is stored on them. So SSD and flash storage devices can suffer some of the same causes of data loss as traditional storage devices such as hardware failure, human error, computer viruses, power surges, natural disasters or software/program corruption.

Challenges In Solid State Drive Recovery

In addition to recovering data from the common sources of SSD failures, the Ontrack Data Recovery team has overcome technical challenges that are unique to SSD and flash technology, such as decoding complex SSD data structures for individual brands, specialised controller chips and many other SSD specific issues. We work with leading suppliers like Intel and Samsung to find solutions for your data loss.

Successfully Recover Data From Solid State Storage Devices

Kroll Ontrack has developed data reconstruction programs that will identify, separate and reassemble your SSD memory so that your files and data can be extracted.

Contact us on 1800 872 259 for a free consultation and obligation-free quote.

Some of the challenges of data recovery from SSD are:

  • Proprietary data organisation (inconsistent industry standards among manufacturers of SSDs means that it is possible for each device recovery to be different from the next)
  • Address line complexity (microprocessor or communication routes)
  • Flash memory chip density (number of Flash chip configurations within an array)
  • Implementation of customised wear-levelling algorithms
  • Error Correction Code Variables
  • Encryption and Encoding variations

Please note: (Self) Encrypted SSDs without passcodes cannot be recovered. Call 1800 872 259 for more information.


Our engineers developed SSD Data Recovery Services for:

Intel® PatriotMemory® STEC®
SanDisk® Samsung® PNY Technologies®
Western Digital Solid State Storage Micron® Crucial®
OCZ® Technology Kingston Technology® Transcend®
Toshiba®  Seagate® Other

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