Why choose Kroll Ontrack for your Apple device

State-of-the-art tools

Our Apple specific data recovery tools are of the highest industry standards. We can recover data from a range of issues including complex physical damage, deleted data and IOS corruption

Authorized Service Provider

We are authorized data recovery providers. Apple retail stores, Apple support and other Apple service providers can refer customers to Kroll Ontrack.

Retain your warranty

Our relationship with AppleCare and Apple Service Providers means you will retain your warranty  after any data recovery operation undertaken in our cleanroom.

What devices can we recover from?

We can recover from any system or device  including the ones listed below. We can also recover data encrypted with Filevault 1 and 2.

Can’t see yours? Don’t worry; we can still recover it for you.

Apple data recovery process and pricing

We complete a free comprehensive evaluation and provide a guarantee of all recoverable data. See what can be recovered before you commit to proceeding. Our fixed fee prices below are inclusive of GST, new USB backup media for your recovered data, return shipping and the cost of any replacement parts required during the recovery process*

Please note: For pricing for multi-drive systems, NAS and RAID configured systems contact customer service on 1800 872 259. *An additional surcharge applies for HDD’s over 4TB in capacity.

Devices Diagnosis Data Recovery
iPhone/iPad/iPod FREE $440 (incl GST) Logical damage
$660 (incl GST) Physical damage
iMac/Macbook
(HDD & SSD)
FREE $770 (incl GST) Logical damage
$1210 (incl GST) Physical damage
External HDD/Time capsule FREE $770 (incl GST) Logical damage
$1210 (incl GST) Physical damage
Apple RAID POA POA

Recovering deleted data

Kroll Ontrack is capable of recovering deleted data from Apple devices including iPhone 1st Gen, iPhone 3G, iPhone 3GS, iPhone 4, iPods, MacBooks, MacBook Pros and MacBook Airs, iMacs and the iPad 1st Gen. Some devices, including the iPhone 4S and iPhone 5 can have deleted data recovered on a case-by-case basis. It is largely dependent on what data needs to be recovered and whether or not the phone has been in use after the deletion.

Want to try some DIY recovery?

Try our 'best in class' DIY data recovery software for MAC to get your data back.

Download the free trial version and find out today if your data is recoverable!

Please note: This complete solution is best suited to recover deleted and logically damaged files. For physically damaged devices, contact us today to discuss our Apple data recovery services.

Buy now Download trial

They don't call us the world leader for nothing...

Dont just take our words for it; hear what our customers have to say:

Independent Reviews

We use independent customer reviewing service eKomi  to survey our clients after a data recovery service.

View our reviews 

Start recovering your data!

Contact our team of experts. Kroll Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.

Call us 1800 872 259 Request free online quote

DIY data recovery

If your storage device is working properly and without signs of physical damage, do-it-yourself data recovery is an option. Formatted drive? Deleted files? Software failure? Try our 'best in class' data recovery software.

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