For the last decade, Kroll Ontrack has worked at the cutting edge of data recovery methods and file recovery for both individuals and businesses in Sydney. Due to the nature of computer storage, many essential files are stored on computer hard drives, from important business reports and customer records to digital photos and personal documents. When a hard drive crashes or is compromised, the loss of these files can be devastating for both business operations and personal equanimity.

Professional recovery tools

  • ISO 14644-1 Class 5 Cleanroom: When a hard drive experiences a mechanical failure, dust and dirt can interfere with the recovery process, so Kroll Ontrack engineers perform recoveries from mechanical issues in a specially sanitised cleanroom.
  • Drive Imaging: To ensure the most complete recovery, all hard drives we work on are imaged to a full working environment.
  • Specialist tools: When a hard drive is damaged, that damage prevents the drive from being read. Ontrack Data Recovery has developed specialist tools that read around the damaged areas to recover the contents of the whole drive.

Please, do not try this at home


Attempting to recover data from a damaged or compromised drive on your own may damage the drive even more and lose more data. Kroll Ontrack has years of experience, research, and dedication to data recovery. The best help you can give yourself in this situation is to let us help you!

Used and relied on by major brands

Ontrack data recovery services are respected and employed by storage product leaders and are recommended and authorized by Western Digital (WD), Apple, Fujitsu, Hitachi, Samsung and Toshiba to open hard disk drives (HDD) and solid state drives (SSDs) for recovery without voiding the manufacturer’s warranty. Please check the service pages of your hard drive’s brand, or the Genius Bar at Apple retail stores for more information about data recovery for your brand.

They don't call us the world leader for nothing...

Dont just take our words for it; hear what our customers have to say:

Independent Reviews

We use independent customer reviewing service eKomi  to survey our clients after a data recovery service.

View our reviews 

Kroll Ontrack Brisbane:

Office 101, Level 12
1 Pacific Highway, North Sydney NSW 2060
Free Consultation: 1800 872 259

Phone: +61 (0)2 8599 6550
Mon-Fri: 8:00 - 17:00
Sat, Sun, Holidays: Closed