Kroll Ontrack has performed over 500,000 successful data recoveries
Backed by the world’s largest R&D team, we have the knowledge and ability to address your data recovery needs.
50,000 customers from consumers to FTSE 100 companies rely on our best-in-class data recovery services each year.
Data recovery pricing
The prices we quote are all inclusive, and are the most you will ever pay for a data recovery service through us. We do not have any hidden fees, or escalated pricing for “difficult” or “special” cases.
Hard Drive Recovery From $770 (inc GST)
Mobile Recovery From $440 (inc GST)
- New external USB drive for your recovered data
- Return shipping
- Any replacement parts required during the recovery process
- No upfront recovery fees
- Guaranteed results before you pay
- No hidden fees
Timing is critical
We understand data can be very time-sensitive and offer different service levels to meet our customer’s needs.
5-10 business days
2-3 business days
We work 24/7
We work 24/7
At each service level, our engineers analyze your media, determine the condition of the data and provide you with an option to receive an online report showing all recoverable files BEFORE you need to make decisions to proceed with our service.
Please note: Time estimates are averages for most jobs and can vary depending on the severity of the failure.
Our services are tailored to your needs
If your storage has suffered physical damage, recovery in a Cleanroom environment is the only option. Other types of data loss scenarios have the option of fast and secure Remote Data Recovery or Onsite Recovery by our team of experts.
Speak with one of our specialist to see which option is right for you.
Know what can be recovered before paying for a full recovery
We want you to know what you are paying for before you agree to and pay for a full recovery. Each evaluation includes a Verifile™ Online Data Report which lists the recoverable files and the condition of each. This will be included with your final price quote so you can see exactly what you are paying for and make an educated decision.Learn more
Your data is in safe hands
We respect personal and critical data. When you entrust your data to Kroll Ontrack, you can rest assured that we'll take every precaution to guard it like our own.
Kroll Ontrack is the global pioneer of data recovery, trusted by over 50,000 people and businesses in similar situations, including NASA, who trusted Kroll Ontrack to recover data from the Columbia Space Shuttle.
Track your recovery
Our customers have the ability to track their data every step of the way. Get updates 24 hours a day 7 days a week with our Ontrack® Online™ customer portal. You will receive a login once your contract has been accepted and your media is received in by us.Login
They don't call us the world leader for nothing...
Dont just take our words for it; hear what our customers have to say:
"I cannot thank you enough for your wonderful service; an outstanding result! You've been extremely helpful throughout this process, and an absolute delight to deal with. I would not hesitate to recommend you in the future."Kate
"Thank you so much for retrieving our data Kroll Ontrack! After hearing that it was virtually impossible to retrieve our lost data from our hard drive, we are so lucky we decided to get a second opinion! Really great service, speedy, communicative and professional.", Inside Out Magazine
"Kroll Ontrack scored 10 out of 10 – communication, speed, response, recovery. I would definitely recommend their services to other businesses.", Uprising Beach Resort
"For someone who likes to be in control and doesn’t like surprises, it was uncomfortable not knowing whether everything could be saved. In the end, Kroll Ontrack did manage to get it all back for me!", Bredberg Photography
"In retrospect we probably should have just called Kroll Ontrack right at the start. They provided awesome customer service.", Global Technologies
Frequently Asked Questions
How much will my data recovery cost?
Start recovering your data!
Contact our team of experts. Kroll Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.Request free online quote
Answer a few simple questions about your situation and you will receive a comprehensive report detailing what to do and not to do after suffering a data loss.Begin