KROLL ONTRACK EXTENDS COMMITMENT TO AUSTRALIAN CUSTOMERS WITH NEW CLEANROOM FACILITY
Minneapolis – October 15, 2009 – Kroll Ontrack®, the leading provider of data recovery and legal technologies products and services, has unveiled a new Queensland-based Ontrack® Data Recovery cleanroom facility, boosting the company's capacity to assist Australian consumers and businesses with their data recovery requirements.
The new Kroll Ontrack facility replaces the company's original Australian cleanroom, which was established in 2005. Growth in the number of customers turning to Kroll Ontrack for assistance throughout the region has necessitated the enlarged facility, enabling the organisation to process jobs faster using the latest techniques to manage recent advances made in the manufacturing of computer media, especially hard drives and solid state devices.
The new expansive cleanroom, located in the Brisbane suburb of West End, is equipped with high efficient particulate air (HEPA) filters capable of trapping at least 99.97 per cent of particles of .3 microns. An air curtain also ensures that clean, rarified air resides in the location of any hard drive being recovered, keeping potential contamination at bay. In addition, a continuous clean bench has been installed with performance in excess of Class 10 standards.
The enlarged facility houses a team of Ontrack Data Recovery engineers, including cleanroom technicians and laboratory experts able to fix mechanically failed hard drives and extract useful data.
Each year, Kroll Ontrack invests heavily in research and development to build and improve proprietary tools, software and techniques to recover data. Kroll Ontrack is the only data recovery company in Australia to offer a full suite of recovery solutions, enabling recovery anywhere, anytime from virtually any operating system, storage or media type and cause of data loss.
"Kroll Ontrack has a 20-plus year history of producing successful data recovery results, and the Brisbane cleanroom has handled thousands of data recovery jobs over the past four years. This latest expansion will enable us to provide an even more robust data recovery service to our customers. In addition, its location in a fixed time zone throughout the year will continue to allow us to easily communicate with our offices throughout the Asia Pacific region," said Adrian Briscoe, General Manager – APAC, Kroll Ontrack.
The new facility in West End will also supports a shipping department and houses a spare parts inventory warehouse, further ensuring a rapid turnaround in jobs and enhanced customer care.
For more information about Ontrack Data Recovery Solutions, visit www.ontrackdatarecovery.com.au.
Through its Ontrack Data Recovery products and services, Kroll Ontrack is the largest, most experienced and technologically advanced provider of data recovery products and services worldwide. Using its hundreds of proprietary tools and techniques, Ontrack Data Recovery solutions help businesses and consumers recover lost or corrupted data from all types of operating systems and media and storage devices through its do-it-yourself, remote and in-lab capabilities. Kroll Ontrack offers a free initial consultation for customers experiencing a data loss.
About Kroll Ontrack Inc.
Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities as well as consumers recover, search, analyze, produce and present data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, advanced search, paper and electronic discovery, computer forensics, ESI consulting, jury consulting, and presentation services. Kroll Ontrack is a technology services division of Kroll Inc., the global risk consulting company. For more information about Kroll Ontrack and its offerings please visit www.krollontrack.com; www.ontrackdatarecovery.com; www.engeniumsearch.com; www.trialgraphix.com.