A transparent process

Four simple steps to get your data back.

From the initial consultation to ongoing support, more businesses and consumers choose Ontrack Data Recovery solutions and software for any data loss situation.

Consultation

Receive a free phone assessment of your data loss situation to determine the most cost effective solution and level based on your specific recovery need

Evaluation

Kroll Ontrack provides you with comprehensive evaluation results before you decide to proceed with your data recovery. This transparent process enables you to make an informed decision and includes:

  • A free evaluation report detailing the specifics of your data recovery case
  • A fixed price quotation and time scale to receive your data back.

Recovery

We perform the recovery procedure using over 120 proprietary tools. The recovered data is copied to a new external USB drive included in the data recovery quote.

Return

Secure delivery and tracking details of your recovered data.

Backup USB hard drive is encrypted for added security and simple instructions are provided to assist with accessing your recovered data.

World class customer service and technical staff available for assistance.

Start recovering your data!

Contact our team of experts. Kroll Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.

Get a free consultation

Self-Assessment Tool

Answer a few simple questions about your situation and you will receive a comprehensive report detailing what to do and not to do after suffering a data loss.

Begin

DIY data recovery

If your storage device is working properly and without signs of physical damage, do-it-yourself data recovery is an option. Formatted drive? Deleted files? Software failure? Try our 'best in class' data recovery software.

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